Case managementReviewed
PlaintiffStack vs Litify
PlaintiffStack vs Litify: a Salesforce-based enterprise platform with Supio-powered demands, or one California plaintiff record at $250 per case.
The short answer
Litify is an enterprise platform on Salesforce with deep customization, an agent called ACE and Supio-powered Instant Demands. It suits large, multi-state firms with admins and a budget for implementation. PlaintiffStack is lighter and narrower: California PI, workers' comp and employment on one record, a published per-case price and no long contract.
Enterprise legal practice management built on Salesforce
Litify
High-volume plaintiff firms, insurance defense firms, immigration firms and corporate legal teams
- Founded
- 2016, by a team from Morgan & Morgan
- Platform
- Built on Salesforce; documents in Docrio, hosted on AWS
- Ownership
- Bessemer Venture Partners took a majority stake in 2023; Tiger Global led a $50M round in 2019
- AI
- Damages Assistant (Oct 2025) and Instant Demands (June 2026), both with Supio; the ACE agent (March 2026)
- Pricing
- Not published; demo and quote
Case management and AI on one record
PlaintiffStack
High-volume plaintiff firms in California: personal injury, workers' comp and employment
- Price
- $250 per case, every app included, no monthly fee. AI usage is billed separately, with an estimate shown before each run.
- Practices
- PI, workers' comp and employment, on California rules
- Security
- A BAA with every firm; one US AWS account, models included. SOC 2 in progress
Side by side
| What | Litify | PlaintiffStack |
|---|---|---|
| What it is | Practice management, intake and document management (Docrio) on Salesforce, with LitifyAI built in. | Case management and AI on one record: intake, case work, records, drafting, the client portal and automation. |
| Built for | Larger plaintiff firms, insurance defense firms, immigration firms and corporate legal departments. | High-volume plaintiff firms in California. |
| Practice areas | Personal injury and other plaintiff work, defense, immigration and corporate legal, configured per firm. Used across states. | Personal injury, workers' comp and employment built in. Firms can add other practice areas in Customize, on California rules. |
| California workers' comp and employment | No California workers' comp or employment workflows described publicly; built per firm through configuration. | Built in. Comp: benefits audit, QME cover letter and records index, WCAB petitions, IMR deadline checks. Employment: legal chronology, wage and penalty audit, right-to-sue deadline checks. No PD rating calculator or EAMS e-filing. |
| AI features and how they're priced | Damages Assistant and Instant Demands (Supio does document analysis and first drafts), the ACE agent and Call Intelligence for intake. Prices not disclosed. | Agents propose facts, deadlines and tasks; a person accepts each one, and drafts cite the page. Each run shows an estimated cost first (typically cents); usage is billed separately as part of your quote. |
| Medical records and OCR | Document classification and source-linked medical chronologies feed Instant Demands. OCR details not published. | Reads searchable PDFs, Word and text files, and cites the page. No OCR yet: scans and faxes aren't read. |
| Client portal, texting and intake | Intake and CRM on the platform, with LitifyAI Call Intelligence. Client portal and texting options not detailed in the sources we checked; ask Litify. | Client portal from a link in any phone browser; texts logged to the case. Intake tracks every lead to a next step, with no automatic capture from web forms yet. |
| Pricing | Not published. A third-party comparison reports 20-license minimums. | $250 per case, every app included, no monthly fee. AI usage billed separately. |
| Contract and implementation | Terms not published. Third-party reports cite five-figure implementation fees, often with an implementation partner. | No long lock-in contract. After the demo, a switching plan with dates. |
| Migration | Litify or a partner moves your data. A Litify case study describes moving 40,000+ leads and thousands of clients in about three months. | We move your cases, contacts and documents and check the result with you before you switch. |
| Security | SOC 2 Type I and Type II audits (Sensiba). Data sits in Salesforce data centers; documents on AWS. | BAA with every firm; one US AWS account, models included (Bedrock); no training on firm data; audit log. SOC 2 Type II and ISO 27001 in progress, no report yet. |
| Integrations and accounting | Salesforce ecosystem. Reviewers say some integrations, such as accounting and document systems, take custom work. | Microsoft Word and Dropbox live; RingCentral in early access; Outlook, Gmail, Google Drive and QuickBooks coming. No trust accounting. |
Choose Litify if
- You run a large firm with in-house Salesforce or systems staff and want to build on that platform.
- You want Supio's document analysis inside your case system through Instant Demands and Damages Assistant.
- You practice across many states, or run defense or corporate work alongside plaintiff cases.
- You need SOC 2 Type I and Type II reports today.
Choose PlaintiffStack if
- Your firm is California PI, workers' comp or employment and wants those practices ready on day one, without a Salesforce build.
- You don't have a systems admin and want something your case managers can run.
- You want a published price, $250 per case with every app included, instead of license minimums and implementation fees.
- You want AI that proposes facts with page citations for a person to accept, with a cost estimate before each run.
What Litify is
Litify was founded in 2016 by a team from Morgan & Morgan and is built on Salesforce, with documents in its own Docrio system on AWS. Bessemer Venture Partners took a majority stake in 2023. Litify sells to high-volume plaintiff firms, insurance defense firms, immigration firms and corporate legal teams, and it has moved quickly on AI in 2026.
- Damages Assistant (October 2025), built with Supio.
- ACE, the Agentic Case Expert (March 31, 2026), which analyzes matter data, flags risks and runs multi-step workflows inside the platform.
- Instant Demands (June 23, 2026), which drafts a demand narrative and a cited exhibit packet from firm templates. Litify says it leans on Supio for document analysis, fact extraction and first drafts, and it can start once tracked damages reach a set level against policy limits. An attorney reviews before anything goes to the carrier.
PlaintiffStack is one record for California plaintiff firms: personal injury, workers' comp and employment, with intake, documents, drafting and the client portal on the same case. See the product.
Where Litify is strong
Litify's strengths come from Salesforce. Firms can model almost anything, report on it, and connect to the Salesforce ecosystem. Large firms with systems staff use that to build exactly the workflow they want. Litify also has SOC 2 Type I and Type II reports, and the Supio partnership puts a well-regarded records engine inside the case system. If you are a multi-state firm with admins and a budget for implementation, Litify is a reasonable first look. For how it stacks up against the other enterprise options, see Filevine vs Litify and Litify vs SmartAdvocate.
Where PlaintiffStack differs
California practice, not a build. PlaintiffStack's workers' comp cases come with QME and WCAB pages, a benefits audit, a QME cover letter and records index, WCAB petition drafting, and checks for unpaid certified disability and IMR deadlines. Employment cases come with a legal chronology, a wage and penalty audit and right-to-sue deadline checks. On Litify these would be designed and built for your firm.
Something a case manager can run. Reviewers describe Litify's setup as complex and its learning curve as steep without strong admin support. PlaintiffStack's admins add pages, fields and phases by describing them to an assistant and approving the exact change, and every change is audit-logged. See Customize.
AI on one bill you can see. Agents propose facts, deadlines and tasks; a person accepts them. Drafts cite the page each fact came from. Each run shows an estimated cost first, typically cents, and usage is billed separately as part of your quote.
Where we're behind. PlaintiffStack has no OCR yet, so scans and faxes aren't read. It has no trust accounting, no SOC 2 report yet (Type II is in progress), and fewer integrations: Word and Dropbox are live, RingCentral is in early access. It follows California rules only.
Cost and implementation
Litify doesn't publish prices. A third-party comparison reports 20-license minimums and five-figure implementation fees before a firm opens a case; treat that as an estimate and ask Litify for its own numbers, including the LitifyAI line items. Reviewers on Capterra describe hard implementations and, in some cases, blame the implementation partner.
PlaintiffStack is $250 per case, every app included, no monthly fee and no long lock-in contract, with AI usage billed separately. We move your cases, contacts and documents and check the result with you. The per-case vs per-seat guide shows how the two models compare as headcount and intake change.
Who should pick which
Pick Litify if you are a large firm, practice in several states, have systems staff, and want Salesforce as your foundation. Pick PlaintiffStack if you are a California volume firm that wants PI, comp and employment ready on day one, a price you can read on a web page, and AI that shows its sources. If demand drafting is your main question, compare PlaintiffStack vs Supio too, since Supio powers Litify's demands.
Questions firms ask
Yes. Litify says Instant Demands leans on Supio for document analysis, fact extraction and first drafts of the narrative and packet, and its earlier Damages Assistant was also built with Supio. Drafts are edited in Litify and reviewed by an attorney.
Litify runs on Salesforce, and reviewers say firms do best with strong admin support. PlaintiffStack doesn't need a platform admin: practices ship ready, and admins change pages, fields and phases by describing them to an assistant and approving the change.
Litify is configured per firm, and we found no California comp or employment workflows described in its public materials. PlaintiffStack ships both on California rules, including QME, WCAB, IMR and right-to-sue deadline checks.
Litify's own case study describes about three months to move 40,000+ leads and thousands of clients. PlaintiffStack's timing depends on your current system and caseload; after the demo we send a plan with dates and check the migrated data with you.
Litify says it has completed SOC 2 Type I and Type II audits. PlaintiffStack's SOC 2 Type II is in progress, with no report yet; we sign a BAA with every firm and run everything holding client data in one US AWS account.
Sources
- Litify: pricing and demo
- Litify: AI-powered demands launch (June 23, 2026)
- Litify: ACE, the Agentic Case Expert (March 2026)
- Minnesota Lawyer: Litify launches AI demand tool (Aug 2026)
- Goodwin: Bessemer acquires majority stake in Litify (2023)
- Legal IT Insider: Bessemer majority stake and Litify's Morgan & Morgan origins
- Gunderson: Tiger Global leads $50M investment in Litify (2019)
- Litify: security at Litify
- Litify customer story: The Ledger Law Firm
- Quilia: case management software compared
- Supio
- Capterra: Litify reviews
Litify is a trademark of its owner, named here only to compare. Facts come from the sources above as of the date shown; prices and features change. If something here is out of date, email privacy@plaintiffstack.com with the page and the source, and we'll correct it.
Keep comparing
- Litify alternativesEvery option, by what a firm needs
- Filevine vs LitifyHead to head
- Litify vs SmartAdvocateHead to head
- PlaintiffStack vs FilevineConfigurable case management with the LOIS AI suite
- PlaintiffStack vs SmartAdvocateConfigurable case management for high-volume litigation, with built-in AI
- PlaintiffStack vs Needles and NeosPersonal injury case management from Assembly Software: on-premise Needles and its cloud successor, Neos
- PlaintiffStack vs CasePeerPersonal injury case management with published per-user prices
- PlaintiffStack vs CloudLexPersonal injury case management with built-in AI and optional paralegal services
- PlaintiffStack vs ClioGeneral practice management with billing, trust accounting, an app ecosystem and AI
Thinking about Litify? See PlaintiffStack on your own case types first.