Case managementReviewed
PlaintiffStack vs TrialWorks
PlaintiffStack vs TrialWorks: Assembly's supported on-premise PI system, its Neos upgrade path, or one cloud record for California plaintiff firms.
The short answer
TrialWorks is a capable, long-running on-premise system, and Assembly says it remains fully supported with no end-of-life date. Firms that want to stay with the people who built it can move to Neos with Assembly's own team. PlaintiffStack is the outside option for California firms: a cloud record for PI, comp and employment with AI case tools and a per-case price, though without OCR or trust accounting.
On-premise case management for personal injury and litigation firms
TrialWorks
Personal injury and litigation firms that run case management on their own servers
- Maker
- Assembly Software, which also makes Needles and Neos
- Deployment
- On-premise, on the firm's own servers
- Status
- Supported, with no end-of-life date, per Assembly (2026)
- Upgrades
- 118 TrialWorks firms have moved to Neos, per Assembly
- Pricing
- Not published
Case management and AI on one record
PlaintiffStack
High-volume plaintiff firms in California: personal injury, workers' comp and employment
- Price
- $250 per case, every app included, no monthly fee. AI usage is billed separately, with an estimate shown before each run.
- Practices
- PI, workers' comp and employment, on California rules
- Security
- A BAA with every firm; one US AWS account, models included. SOC 2 in progress
Side by side
| What | TrialWorks | PlaintiffStack |
|---|---|---|
| What it is | On-premise case management for PI and litigation, maintained and supported by Assembly Software. | Case management and AI on one record: intake, case work, records, drafting, the client portal and automation. |
| Built for | Personal injury and litigation firms running their own servers. | High-volume plaintiff firms in California. |
| Practice areas | Personal injury and litigation. | Personal injury, workers' comp and employment built in. Firms can add other practice areas in Customize, on California rules. |
| California workers' comp and employment | No California workers' comp or employment workflows described. | Built in. Comp: benefits audit, QME cover letter and records index, WCAB petitions, IMR deadline checks. Employment: legal chronology, wage and penalty audit, right-to-sue deadline checks. No PD rating calculator or EAMS e-filing. |
| AI features and how they're priced | No built-in AI described. Assembly's AI (NeosAI and Demands Plus) is in Neos, its cloud product. | Agents propose facts, deadlines and tasks; a person accepts each one, and drafts cite the page. Each run shows an estimated cost first (typically cents); usage is billed separately as part of your quote. |
| Medical records and OCR | Documents on the firm's server. OCR and AI records tools are in Neos, not described for TrialWorks. | Reads searchable PDFs, Word and text files, and cites the page. No OCR yet: scans and faxes aren't read. |
| Client portal, texting and intake | Not described for TrialWorks in current materials; Neos adds texting and intake tools. | Client portal from a link in any phone browser; texts logged to the case. Intake tracks every lead to a next step, with no automatic capture from web forms yet. |
| Pricing | Not published. | $250 per case, every app included, no monthly fee. AI usage billed separately. |
| Contract and implementation | Support and maintenance terms set with Assembly; ask your account contact. | No long lock-in contract. After the demo, a switching plan with dates. |
| Migration | Assembly moves TrialWorks firms to Neos with its own team, with no forced cutover date. | We move your cases, contacts and documents and check the result with you before you switch. |
| Security | Runs on your firm's servers, so security and backups depend on your own IT. | BAA with every firm; one US AWS account, models included (Bedrock); no training on firm data; audit log. SOC 2 Type II and ISO 27001 in progress, no report yet. |
| Integrations and accounting | On-premise installs limit integrations, per a third-party comparison; Neos connects to QuickBooks, RingCentral, Outlook and DocuSign. | Microsoft Word and Dropbox live; RingCentral in early access; Outlook, Gmail, Google Drive and QuickBooks coming. No trust accounting. |
Choose TrialWorks if
- TrialWorks is working for your firm and you have the IT support to keep running it on your own servers.
- You want to stay with the company that built your system and move to Neos when you're ready, with Assembly doing the move.
- You practice PI across several states.
- You want OCR and QuickBooks integration after an upgrade to Neos.
Choose PlaintiffStack if
- You want to leave your own servers behind and run in the cloud, from any phone or browser.
- Your firm handles California workers' comp or employment as well as PI.
- You want AI case tools on every case, with each fact cited to its page, for one per-case price.
- You want morning checks for expiring offers, untouched record requests and treatment gaps.
Where TrialWorks stands in 2026
TrialWorks is on-premise case management for PI and litigation firms. It runs on the firm's own servers and is made and supported by Assembly Software, which also makes Needles and its cloud product, Neos. In 2026 Assembly said plainly that it has no plans to discontinue TrialWorks, that there is no end-of-life date, and that support staffing has not been reduced. It also says 118 TrialWorks firms have moved to Neos.
So a TrialWorks firm has three paths: stay, upgrade to Neos with Assembly, or move to another platform. This page is about the third, and when it makes sense.
Staying, or moving to Neos
If TrialWorks works for you and your IT can keep the server healthy, staying is reasonable; Assembly says so too. If you want the cloud without learning a new way of working, Neos is the natural step. Assembly's own team moves the data, there is no forced cutover date, and Neos adds what an on-premise system can't easily offer:
- browser access from anywhere, with no server or VPN;
- OCR on every document in Neos Premium and Platinum;
- integrations such as QuickBooks, RingCentral, Outlook and DocuSign;
- NeosAI and Demands Plus for cited chronologies and demands, in the Platinum tier and as an add-on.
Neos publishes Essentials at $109 and Premium at $139 per user per month, billed yearly; Platinum is quoted. See PlaintiffStack vs Needles and Neos for that comparison.
When PlaintiffStack fits better
You also practice comp or employment in California. TrialWorks and Neos are built around personal injury. PlaintiffStack ships workers' comp with a benefits audit, QME and WCAB pages, WCAB petition drafting and IMR deadline checks, and employment with a legal chronology, a wage and penalty audit and right-to-sue deadline checks, next to personal injury.
You want AI on every case. PlaintiffStack's PI tools, a missing records report, a treatment chronology and a policy-limits demand, run from the case and cite the page each fact came from. Agents propose facts, deadlines and tasks that a person accepts. Each run shows an estimated cost first, typically cents, and usage is billed separately as part of your quote.
You want one price per case. PlaintiffStack is $250 per case with every app included, no monthly fee and no long lock-in contract.
What you give up
Be clear-eyed about what PlaintiffStack doesn't do. It has no OCR yet, so scanned records and faxes aren't read. It has no trust accounting and no QuickBooks connection yet; Microsoft Word and Dropbox are its live integrations, with RingCentral in early access. It follows California rules only. It's a young company, while Assembly has decades of PI customers. And it has no SOC 2 report yet, though its Type II audit is in progress; it signs a BAA with every firm and keeps client data in one US AWS account. See security.
Moving off an on-premise system
Leaving any on-premise system means exporting years of notes, documents and custom fields from your server. PlaintiffStack moves your cases, contacts and documents and checks the result with you before you switch; after the demo we send a plan with dates. The switching guide lists what to export and what to ask, whichever path you choose.
A simple way to decide
- Staying put fits a firm whose TrialWorks setup works, whose IT is solid, and whose staff rarely work remotely.
- Neos fits a PI firm that wants the cloud, OCR and integrations with the least change, and wants Assembly to move the data.
- PlaintiffStack fits a California firm that wants PI, comp and employment on one record, AI case tools on every case and a per-case price, and can live without OCR, trust accounting and some integrations for now.
Whichever you choose, ask for a written plan with dates and a chance to check migrated cases before you switch.
Questions firms ask
No, according to Assembly Software. In 2026 it said it has no plans to discontinue TrialWorks, has set no end-of-life date and has not reduced support staffing.
If you want to stay with Assembly and practice mainly PI across states, Neos is the shorter step, and Assembly moves the data. If you're a California firm that also handles workers' comp or employment, or you want AI tools on every case for one per-case price, compare PlaintiffStack.
Yes. We move your cases, contacts and documents and check the result with you before you switch. Timing depends on your caseload; after the demo we send a plan with dates.
Not yet. Its agents read searchable PDFs, Word and text files. Neos Premium and Platinum include OCR, which matters if most of your records are scans.
Sources
- Assembly Software: TrialWorks support status (2026)
- Assembly: why 118 TrialWorks firms chose Neos
- Assembly: Needles and TrialWorks migration
- Assembly Software: Neos pricing
- Tavrn: PI case management software compared (an AI vendor's comparison)
TrialWorks is a trademark of its owner, named here only to compare. Facts come from the sources above as of the date shown; prices and features change. If something here is out of date, email privacy@plaintiffstack.com with the page and the source, and we'll correct it.
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Thinking about TrialWorks? See PlaintiffStack on your own case types first.